Developing World Class Employees
Workforce Development Solutions for Emerging Talent
PROFESSIONALISM
Developing Your Competitive Edge
Equip your employees with the knowledge and traits that help them shine with co-workers and clients so they can contribute to the success of their team, department or company. This training session will help employees:
- Review the foundations of business etiquette, as well as current e-mail and phone guidelines
- Identify and manage their personal strengths and weaknesses
- Project a winning image through body language, dress and speech
- Build strategic alliances with internal and external audiences
Recommended Book: Continue learning with Get Along, Get Ahead: 101 Courtesies for the New Workplace by Karen Hinds, founder of Workplace Success Group.
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Doing Deals Over Meals: Dining Etiquette Deciphered
Knowing how to conduct business in social settings is essential for building rapport with colleagues, clients and prospects. This workshop will teach employees:
- To feel comfortable when socializing for business
- Basic do’s and don’ts of table manners
- How to navigate seating protocol
- How to avoid mishaps by ordering food with confidence and using the correct utensils
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Impression Management:
To deliver their best with confidence, your employees may need help understanding what attire is acceptable in the office and when meeting or socializing with clients. After completing the workshop, your employees will understand:
- How wardrobe, jewelry and make-up choices shape others’ perceptions
- How to express their personal style, yet be aligned with the company dress code
- The differences between “business casual” and casual attire